Quicksilver Cruises:
For cancellations within 24hrs of travel may incur a cancellation fee up to 100% of the cost of the booking.
On rare occasions, services can be subject to the effect of weather or unforeseen circumstances. Should a cruise not operate for any reason passengers will be offered an alternative day of travel or a refund will be authorised. A change of travel date can be made to your booking without incurring any cancellation fee.
The minimum age for scuba diving is 12 years. Certain medical conditions and medications may preclude some people from diving.
Sunlover Reef Cruises:
Cancellations:
Any bookings cancelled within 72 hours of departure will be subject to a cancellation charge at the tour operators discretion.
A 100% cancellation fee may be charged for FIT passengers cancelling within 24 hours of departure.
A 100% cancellation fee may be charged for groups (10 or more pax) cancelling within 72 hours of departure.
Balloon Aloft Sydney:
We must have 4 confirmed passengers for a flight to be scheduled. Bookings are subject to availability and confirmation. Bookings cannot be changed or cancelled within 10 days of flying.
Jungle Adventures:
Jungle Surfing is an all-weather activity and continues to operate in wet conditions.
No refund for cancellations within 24 hours of tour departure.
10% cancellation fee for all other cancellations, in addition to any cancellation fee charge by booking agent.
Under extreme weather conditions, if operator cancels tour, a full refund is available.
Tasmanian Hikes:
Cancellation and Refund Policy
Guests canceling their tour up to 8 to weeks prior, a full refund less the tour deposit [$500] will be refunded. If guests cancel a tour less that 8 weeks up until the pre-booked departure date, no refund will be given.
If guests wish to transfer their booking to another date this can be done up to 8 weeks prior only.
Should a participant/guest need to leave a tour once it has commenced, due to a medical emergency or any other reason, no refund, partial or in full, will be given.
Should Tasmanian Hikes have to cancel a tour due to lack of numbers, guests will be given 14days notice.
If we can’t offer you an alternative tour that would suit you, we will refund your payment in full less a 5% administration fee. The 5% administration fee is 5% of the tour cost.
Tasmanian Hikes reserves the right to vary, cancel or postpone a tour due to unsafe conditions such as severe weather, floods, bush fires or sudden track closures. We reserve the right to cancel a tour, in whole or in part if it is necessary to do so due to a force majeure event.
Tasmanian Hikes strongly recommends that suitable travel insurance be purchased by the traveller to cover any financial loss, due to your own cancellation, or if Tasmanian Hikes has to cancel a tour. Tasmanian Hikes will not be responsible for your travel expenses or losses arising from a cancellation.
We also strongly recommend that comprehensive travel insurance be taken out against loss of baggage or any medical expenses.
Photography Tours:
All bookings are 100% Non Refundable – In case of not being able to attend you must contact us by no later than 24 hours before the date of the booked tour for possible transfer to next available tour. You may find a replacement to take over your booking as long as they present the original Tour Voucher with your signed authorization.
Upon accepting these Terms and Conditions, you hereby indemnify Sydney Photography Tours and/or its tutors against responsibility for any accident, loss or injury suffered during the course of activities. Should at any time the supervisor consider that you require medical treatment, you consent to Sydney Photography Tours obtaining the same at your expense.
Crocosaurus Cove:
No show or cancellation within 24 hours of arrival is equal to 100% of entry.
Cape Byron Kayaks:
- 100% refund if cancelled due to weather conditions
- if cancelled inside 48 hours of departure 100% cancellation fee
- if cancelled outside 48 hours a full refund of the ticket price will be issued
Outback Ballooning:
Cancellations
Passengers will not be given a refund if they:
• cancel their ballooning tour within 24 hours of departure
• “no show” on the morning of the tour
• suffer “cold feet” on the launch field
No fee is charged for cancellations more than 24 hours before the flight.
City Explorer:
Once purchased, tickets are non-refundable.
A copy of your tourstogo.com voucher must be presented to the driver at your first stop - the driver may refuse boarding if you are unable to supply a copy of your voucher.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
